Continuous Quality Improvement in Orthopaedic Surgery: Improving Patient Experience, Safety and Outcomes

Ensuring quality, safety and positive patient outcomes

"No one runs hospitals: nurses hold the system together, but don't have any

Quality improvement in practice: improving diabetes care and patient outcomes in Aboriginal Community Controlled Health Services

BACKGROUND Management of chronic disease, including diabetes, is a central focus of most Aboriginal Community Controlled Health Services (ACCHSs) in Australia. We have previously demonstrated that diabetes monitoring and outcomes can be improved and maintained over a 10-year period at Derby Aboriginal Health Service (DAHS). While continuous quality improvement (CQI) has been shown to improve se...

Section VI: Tools for Quality Improvement and Patient Safety Chapter 44. Tools and Strategies for Quality Improvement and Patient Safety

Measuring and Improving Patient Experience in the Safety Net

Introduction With the 2001 publication of the Institute of Medicine’s Crossing the Quality Chasm Report, patient-centered care emerged as one of six key components of high quality health care in the United States. Partly in response to that report, health care organizations across the country have focused on developing and improving patientand family-centered approaches to the care they provide...

Communication in Clinical Handover: Improving the Safety and Quality of the Patient Experience

Improved longevity and changing lifestyles are putting pressure on healthcare systems around the world. Hospitals must manage rapidly growing numbers of patients, who increasingly present with complex co-morbidities and chronic conditions. One indicator of these pressures is the high rate of avoidable patient harm in hospitals, which stands at 10% in developed countries and is significantly hig...